Bidhaa as a company has identified the following quality objectives. These shall be used for measurement of the effective and efficient implementation and monitoring of the quality management systems.
1.100% on time delivery of orders executed within a year.
- Limit the number of non conformities or Concession requests within 2 per Service order.
- Strive for 100% customer satisfaction.
4.100% of the products or service delivered shall have no major customer complaints.
- Aim at zero product recall.